- Engels, Frans, Grieks
"In our affords to provide our guests with a quiet and tranquil environment for an enjoyable stay,the use of the villa and its facilities are strictly for the residents only.The level of noice should be kept to a minimum level.All crockery and cutlery should be washed before departure
100% terugbetaling bij annulering ten minste 60 dagen voor de aankomstdatum.
The Perfect Get Away in the Sun
The Owner of the property, John, was fantastic to deal with from the point of booking and couldn't have been more helpful. The property was everything we hoped it would be, perfectly clean, very comfortable and in a great position. The pool was a piece of heaven, it was spotlessly clean and well maintained by the caretaker - Peter - who was on hand for any help we required. Both John and Peter made us so welcome and were on hand at anytime we wanted them but also left us the peace and privacy that makes a great holiday.
We cannot fault the villa in every way, it had everything we would hope for to have a great holiday. The villa is in a lovely quiet, peaceful area yet only 5 mins walk from the shops, bars and restaurants of Oroklini. The beach is a 10 minute car ride away and the villa is also centrally located to easily get to Larnaca and Ayia Napa.
John your warm welcome and hospitality was really appreciated and we can't thank you enough for ensuring we had a fantastic holiday in your lovely villa. Your caretaker, Peter, is a real star and we want to make a point of saying how great he was during our entire stay.
It was a shame our stay flew by and we would loved to have stayed much longer. We hope to do that on our next trip.
Thank you so much.
Trevor & Melanie
Dear Trevor and Melanie,
It has been our pleasure having you as our guests and we are honoured by your kindness and comments.
My self,as the owner and professional hotelier it is my duty and responsibility to provide you with a comfortable accommodation complimented by personal service.
The praise goes to Peter and the housekeeper who although they are staff they try their best to put and give the extra offer.A copy of your letter has been given to them as lovely comments like yours motivates then to dry harder.All we can promise you we will try next time to make it better.
In the meantime we wish you all the very best until we see you again.
John and staff.
The property was not at all as advertised. kitchen was terrible and very smelly, needs updating.
When we arrived I felt like I walked into an empty house that was not finished. The room was very basic and looked run down. The kitchen was very smelly and all the pots and pans smelt terrible we could not even use them. There was supposed to be a washer which was upstairs infront of a shower which we were not able to use and if we wanted to use the washer we had to get an extension and run the plug across the landing and into the bedroom which was very dangerous. the bedrooms were ok but very basic and certainly not inviting. the toaster didn't work and there was no coffee machine as advertised. I did speak to the owner who did replace the toaster and a few other things, I felt as if the villa had been shut for months and he had just opened it got someone in to give it a quick wipe over and thats it all done. Whilst we were out in the garden we saw young people doing drug deals and sat right outside smoking drugs, not a place I would go with children. such a same as the villa is lovely it just needs bringing up to date. Our gardener was lovely a very nice person and very helpful at directing us to find the right places to visit.
I remember these clients very well.They where here about two and a half months ago, three middle age ladies from the north of England.(how could I forget them?In the forty years working in the Industry, 30,years as G.M of large luxury hotels and ten running my own business I never met anybody with such negative attitude)
Few days before their arrival they requested complimentary late check out until 23.00 hrs.I replied saying that I could only offer them until 19.00 hrs as I had early arrivals the following morning and I had to bring in staff after their departure to prepare the villa,so I had to charge them for that.They did not even replied.
I went to see them the following morning after their late arrival and they complained about the decor and furnishings of the villa.and everything else.I politely told them thet colors and styles are different for every person but if there was anything we could arrange in order to make their stay more enjoyable we where ready to arrange it.I inform them that we have many regular clients that request this villa time and time again.
When I went to see them again they requested again com late check out until 19.00 hours which I offered them.As far as the other comments there simple explanation like the washing machine is in the bathroom upstairs so our guests can hang their clothes on the two large balconies and there no electrical points in the bathroom as it is not allowed by law.
As a professional I was very sorry and upset to receive their review and all I am asking readers is to read all the excellent reviews we have on this property on homeaway and other sides.We have been on Homeaway more than ten years and this is the first poor review we had.
Then they came up with the story of smelly dishes and although the housekeeper and the caretaker assuremed the they only smelled
soap I requested them to wash them again and change pots and pans,toaster with new ones.
Absolutely beautiful :) Highly recommended!
Gorgeous villa, made to feel so welcome, John the owner went over and above, helping us. People lovely and friendly, villa was amazing and pool was just what you needed to cool down.
Villas set in a lovely location near to local bars and restaurants. Beautiful to sit beside pool at night (or swim).
Would certainly recommend to anyone considering Cyprus, hopefully see John again in the near future.
Thanks again John :)
It has been our pleasure having you as our guests and looking after you.On behalf of everybody I would like to thank you for your kind comments and for recommending our resort to your friends.Such kind gestures motivate us to try harder.Our commitment to our many loyal guests is to make every stay better than the previous.We wish you all the very best and looking forward to see you soon.
Kind Regards John and team.