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A little disappointed that the house wasn’t as in the advertised pictures.
Arriving to the caravan park was fine, the caretaker wasn’t there upon arrival, so our family of 4 rowed across the creek ourselves with all our luggage. Walking into the house there was a mouldy smell all around, the bathroom had a strong sewage smell in there the whole stay. My girls and I were eaten alive by mosquitoes the first night. We were greeted by numerous very large insects, I had to spray the whole place. I noticed the screen door had a massive hole in it, hence where our visitors were getting in. So we couldn’t have the glass door open at night for that breeze as to keep bugs out. I am assuming that the pictures advertising this property are very old, as it was nothing like what the pictures showed. One of our bath towels was not suitable at all. The view was lovely, the neighbours surrounding were very nice too. You need to be very careful as the only access to the house is rowing across the creek, you do not want to row across that creek on a high tide or a strong current. Overall location was nice, I think the advertisement for this beach house needs a definite update.
I’m so sorry you didn’t enjoy your stay at the Patonga Beach House. I wish you had called us when you were there as we would have been able to deal with the issues immediately.
To address your specific issues:
• Guests do need to text our caretaker as they get near Patonga so that he can meet them on arrival (apologies if that was not clear in the fact sheet)
• The screen door appears to have been damaged by a previous guest, which must have been frustrating for you. Once alerted to the issue we have repaired the screen and have checked the other six screens to confirm that they were not damaged. Hopefully the overhead fans also provided you with some additional air flow.
I was confused by your comment that the house was “nothing like what the pictures showed”. Other than us upgrading the fireplace and the outdoor furniture the pictures on the website do reflect the house and its current contents.
Thank you for bringing these concerns to our attention. It allows us to make sure that we keep the house to the standard other guests talk about enjoying.
A beautiful relaxing place mid week bliss
Our stay wa very relaxing and Hans the caretaker met us and made the boat trip and luggage delivery to the house seamless. He is very helpful and accomodating.
This is really like going back in. Time to a summer holiday by the creek and the beach Idylic !
Kitchen well equipped and beds comfortable as is try liongebans alfresco dining on the covered verandah. Can accommodate 2 couples and a couple of kids comfortably. A beautiful view of Lion island and Barrenjoey lighthouse!
A great place , not luxurious but very comfortable
Beautiful location, quaint holiday house with everything you need to enjoy a relaxing break from the day to day. Highly recommend, we will be back!
The views are amazing. Loved our stay.
We were recommended this holiday house by friends and were not disappointed. Bit nervous about the crossing but made easy with Hans who was easy to contact and very helpful getting us over and settling us in. Amenities are basic but all we needed, kids loved the loft and the kayaks were such fun. Loved the fire at night, all wood supplied with thanks. Brought our dog for her first holiday and she loved it too. Small enough for her to work her way around with no trouble. Loved the beach access. Kids were out all day having fun. Will definitely be back
Our favourite place
A great nostalgic stay after 12 years. Same magical view and the house has everything you need and more. Will keep coming back when I need to get away.