Centraal gelegen - op enkele minuten van de beste Knoxville te bieden heeft
Zwembad / Spa
Kinderen toegestaan - Please do not leave children home alone.Please do not leave children home alone.
Huisdieren niet toegestaan - Guests will be charged $250 Pet Fee for violationsGuests will be charged $250 Pet Fee for violations
Roken niet toegestaan - Please do not throw cigarette butts on ground Please do not throw cigarette butts on ground
Max gasten: 8 (geschikt voor max. 7 volwassenen)
Minimale leeftijd van de primaire huurder: 25
Er geldt een terugbetaling van 100% als er minstens 30 dagen voor de aankomstdatum wordt geannuleerd. Er geldt een terugbetaling van 50% als er minstens 14 dagen voor de aankomstdatum wordt geannuleerd.
Got to the place around 10 p.m. We had been driving all day. Upon arrival, my daughter and I just wanted to get some sleep. I pulled back the covers on the king size bed and found a lot of stains. The owner said not to hesitate to contact her if there is anything concerning. I sent a quick note, saying that I thought she would like to know the sheets were stained/dirty. Said it wasn't a problem for me as there were plenty of other beds.I took a picture but there is no place to download it. I feel that her response was aggressive and dismissive. The neighborhood was not the best, but everyone we saw walking around seemed friendly. First night there were a lot of trains running nearby blowing their horns. Also a lot of police activity both nights. We were scheduled to be there for another night, but had a family emergency and left early the next day to drive back home.
I am sooo disappointed that you did not enjoy a 5 Star stay in my home. And that you somehow thought my response to be insensitive. My apologies.
I did see a faded spot on these sheets as you say. I have asked housekeeping to pull all sheets that aren't 100% up to standard. Also, I have worked with housekeeping on taking a second look at each home before departing to work at seeing the home from the "Guests" eyes for ANY blemish or defect needing addressed before they complete/depart from that home.
It was worth every penny
It’s wasn’t hard to get in contact with the owner and she allowed me to check in early and the property was clean didn’t experience anything negative will book again
Love fest! This traveler and her family were a joy to meet, work with and see that they had a great place to stay. My door is ALWAYS open to you and yours.
Inexpensive place, very basic
Clean place, very basic. Beds were comfy, house was small but we expected that. Very no frills. We would have appreciated more than one roll of toilet paper and a small amount of soap on our arrival. Had to make a grocery store run for those essentials immediately upon arrival. And some extra blankets and pillows would have also been appreciated. Sheila allowed us to check in early, which we VERY much appreciated. Good, inexpensive house for a weekend stay.
I am very glad to hear that the early check in was so helpful to your travel schedule as I desire to work with my guests to the best of my ability while being considerate to the housekeepers. The departure and arrival of guests on the same day only allows a small time window for the housekeepers, and I have to allow them time to make the home clean and ready for the arriving guests.
True, I do only supply 24 hours worth of 'supplies' upon your arrival. One new wrapped roll of Scott Tissue (and any partial remaining from previous guests), one roll of paper towels, one small dish washing soap, a new dish scrubby, one to three dish washing pods, kitchen towels and then bath towels, sheets, blankets and pillows. But I do advise each guest in an Arrival and Departure Instructions email of what they may expect at arrival and what I need upon their departure.
Look forward to seeing you and yours in the future. Happy Travels.