6/10 – Redelijk
Mark G.
28 mrt 2024
Positief: Inchecken, locatie en accuraatheid advertentie
Negatief: Communicatie
Beautiful Location, Underwhelming First Impressions: A Mixed Experience at VRBO Stay
While the location is fantastic, offering amazing views, a great pool, and beach access, our initial experience was far from perfect. Upon arrival, we found the place to be very dirty, requiring us to purchase our own cleaning supplies to make it habitable. The dishwasher was filled with stagnant water and emitted a foul odor.
Jim, the host, was quick to respond and arranged for cleaners to come the next day through Norma, the property manager, but we still had to endure the first night in less-than-ideal conditions. Although first impressions were underwhelming, Norma eventually reimbursed us for the cleaning supplies. However, communication was a significant issue; Norma was very slow to return our phone calls. She claimed to have called the condo several times, but my mobile phone never rang.
The condo complex itself is wonderful, and I've enjoyed staying in other units there in the past. The condo is spacious and well laid out, though it could use some minor maintenance (e.g., a couple of bathroom doors don't close properly). The location is unbeatable, with a few nice restaurants nearby, though the Seahorse was a disappointment this time. On the other hand, the pizza at La Cantina is second to none, and Waves met our expectations.
Overall, the stay worked out, but it could have been better. Communication with both Jim and Norma needs improvement. Despite these issues, the location and amenities still make this a place worth considering for future visits.
Mark G.
6 nachten verbleven in maart 2024
