2 slaapkamers, 1 Bad, 4 Slaapplaatsen
Roken niet toegestaan
Guests are to leave the house in broom clean condition as it was for check in. Smoking outside is ok but please pick up after. If no guests are scheduled for arrival the day you depart check out time can be extended.
100% terugbetaling bij annulering ten minste 14 dagen voor de aankomstdatum. 50% terugbetaling bij annulering ten minste 7 dagen voor de aankomstdatum.
Off the grid
If you are looking for a quiet place to hide away from the world, this place is perfect. If you have never had well water, the water may be a little off-putting, but otherwise, the house is clean, the beds are comfortable and the location is picturesque.
Cute little cottage
Charming cottage that was well stocked/supplied. Ian's communication was easy and replied quickly to text messages. When we arrived we were disappointed that the waterfall was dry. However after a heavy rain on our 5th day at the cottage we did get to see the waterfall flowing for a few hours. Every morning we were visited by a few hummingbirds at the bush in the front of the house.
Only negative would be the water. Very strong sulfur smell. I think we had record fast times for showers!
Very nice country setting!
Very nice country property located in a beautiful valley. The house was very nice, and Ian communication was excellent. The beds were so so comfortable!! Very quiet peaceful place to relax. He is making productive efforts to address the complaints of previous issues people have brought up.
Thanks for the kind words and we hope to have you back again at one of our places in the future. It’s our goal to make each and every guest comfortable and have a wonderful time on their vacation to the Finger Lakes Region . Have a great summer!
Secluded retreat, but has seen better days
Our family has stayed at several HA locations, and up to this stay, we’ve been highly satisfied with our experience. We rely on reviews in selecting our accommodations, so hopefully this will help others
..Nice view of falls from the dining area
..Functional layout & kitchen space
..Bedrooms attractive with ample space &comfortable beds
..Kitchen and bath were clean and had basic supplies
..Hot tub heated to 105 degrees
..A/C window unit in family room effectively cools &dehumidifies main area
..Many board games & DVDs available
..Be aware that you will need to park down the hill and either carry or use the provided pushcart approx 75 ft uphill to the cottage (not a problem for us, but this info is omitted from the property description & could be an issue for some)
..Also omitted from the description is that you will NEED to bring drinking water. We have lived with well water, so did not anticipate a problem; however, this water was dark gray at times & had a nauseating strong sulphur odor
..We were informed by Ian one hour before our checkin that he had canceled WiFi due to problems with the service. This was a surprise & inconvenient for us Last I checked it’s still listed as an amenity
..Many ants & spiders/webs. Ant traps were placed throughout the cottage, but not effective
..Hot tub was mysterious to operate with no written instructions & chlorine was very strong
..There were no instructions for checkin until I messaged Ian 1.5 days before our arrival. That is when we learned about the drinking water & need to haul our belongings. No instructions/labels provided in the cottage. Ian did respond quickly to my question about finding towels, but written instructions on how things operate would provide more enjoyment
..Cottage in general appeared run down ¬ fully prepared for our arrival
-No towels in bathroom &kitchen (found in dryer, frayed and ripped)
-Kitchen cabinet falling off the hinges& fridge door handle missing
-5 burned out lightbulbs (hot tub room, both hallway, and 2 bath lights)
-Family room fireplace not functional (maybe remote - did not investigate cause)
-No privacy shades on bedroom windows which visibly face the driveway used by another rental
-Bedrooms are far from the A/C wall unit & have no ceiling fans (thankfully temps were cool during our visit)
-Washer &dryer were so filthy, I cleaned them before use
-Propane tank on grill was empty (replacement was available)
Thanks for the in depth review of our Falling Waters property. Being the real estate business and vacation home business for over 10 years I have come to realize that what some guests think is great some guests also complain about..... I would like to respond to some of your comments. First and foremost we had great communication to remedy any and all issues that may have come up which is key to have with guests as I have learned. As our house is located in the woods we do have well water and a water purification system that makes the water drinkable and not have an odor. At time when it rains quite a bit as it did during your stay we need to add more chemicals to make up for the amount of water in the well. We where never told of this issue until your review now... From the pictures on the rental website it is obvious where the house is up the hill from the parking spaces which is exactly why we provide a cart to bring your belongings up to the house or many times you can back your car up to the house if the grass is dry as many do. As for our Wifi and internet its better off that it was canceled than to deal with non stop calls that it won't work and try to remedy something I ultimately had no control over. After several years of terrible dial up service (our only option there) it was far better to get rid of it than to attempt to have it operate 10% of the time. Our listing has been updated and reflects that now. Also being located in the woods leads to bugs in and around the property. We have a yearly paid service that is guaranteed against bugs, bees, ants and spiders but once again we didn't hear of this until now or the exterminator would have been down immediately. Towels, linens and all supplies are stocked between guests and constantly purchased new as needed. Due to the fact that there is usually 2 hours between stays during the summer months the laundry doesn't always get out of the dryer before arrival. Spare light bulbs the cleaning staff provides and should have been in the supply closet/ cupboard. Our places are booked constantly and we update/ repair items that need as we can as as needed. Would have been nice to discuss how willing I was to provide kayaks/canoe for your stay or that we invited you to our brewery to stop for a tasting but that would have put a dent if your review I suppose. We are glad you at least made it through you stay and hopefully in the future you will have a better experience.