Unit # 8 - Stadshuis, 2 slaapkamers + Overige (zie beschrijving), 2. 5 Baden (4-6)
Zwembad / Spa
Voorzieningen ter plekke
Roken niet toegestaan
Smoking Ok Outside - NOT inside - EVER!
Huisdieren niet toegestaan
NO PETS of any kind are allowed in Sea Winds
We welcome families and children.
Minimale leeftijd van de primaire huurder:25
Max gasten:6 (geschikt voor max. 6 volwassenen)
100% terugbetaling bij annulering ten minste 30 dagen voor de aankomstdatum. 50% terugbetaling bij annulering ten minste 14 dagen voor de aankomstdatum.
A few updates and it would be a fantastic stay, sadly not for us this time.
The location and condo complex is great, right on the beach, close to the main strip, grocery store up the road etc.
However, there are a few fairly sizeable issues we encountered.
The dishwasher didn’t work - we called and left messages for the management team on day 1 but no one ever (even to this date) responded to this issue.
The sink tap needed replacing as the water ran so weak it was impossible to wash anything under. This couldn’t be replaced in the time of our stay, so the whole thing was removed, meaning you got soaked every time you turned the tap on. Hard when the dishwasher wasn’t working either.
The stovetop glass was cracked so wiping it down was a hazard.
The garage door doesn’t work.
There’s peeling paint on the master bedroom wall.
The master bed was dreadful, with a definitive slope to one side and shocking lumpy pillows, or hard thin memory foam ones. The spares in the cupboards were blood stained. EW.
There wasn’t enough bedding for the climate.
The spare bedroom shower head doesn’t work properly & sprays the whole bathroom.
The living room light chain pull comes off each time you pull it on or off.
There is not a single piece of matching cutlery in the place and its all battered and very worn, making it very unpleasant to use.
The vacuum cleaner cupboard door comes off when you open it.
The incorrect wifi codes are provided on the laminated sheets and took the owner/property manager nearly 24hours to send them through properly.
It needs some love, then it would be great. Has so much potential, it’s annoying to see it in such poor form.
Also question the property management team/cleaners for not picking up on some of these things.
1/16/20 Update for Future Guests - Please don't let this negative review affect your choice to stay with us. We have tried contacting these guests to make this right, but they have not called us back. We have now replaced the stove, purchased two new pillows after throwing out the one with blood on it, made sure the dishwasher is working properly, fixed the water flow of the kitchen sink, correct WiFi codes are listed on condo paperwork.
As the owners, we want to first apologize for the bad experiences you've outlined in your review. We always want our guests to be happy and comfortable during their stay, and we've never had so many issues pop up for a guest. We can't apologize enough! We will get these issues fixed immediately.
We arranged for the dishwasher to be looked at as soon as we heard of the issue only to have the repair company say it was working so not sure what happened there operationally. We are talking to the office staff about their slow response to your issues. I'm sure the holidays played a part in that, but they should have planned accordingly to be able to address guests concerns. We will have management look at the tap issue as I wasn't aware of the removal of that. The stove top crack recently happened so we just have to work with that as we couldn't replace it without a whole new stove (the stove is brand new), but we are working on that. The stove itself works fine.
The garage goes work, but sometimes the pull chain lock gets disengaged by tenant use so you just have to lock it back and it works fine. There's one small area of peeling paint as you mentioned so sorry that was a bother. It's a recurring issue we have fixed before. We will remove old pillows right away, and we happen to like the memory foam. They were expensive bamboo pillows to boot so sorry they weren't what you'd prefer. Not sure on the slope of the bed issue as we've never noticed that. While the cutlery may not match they work as intended. The wifi code sheet is updated now.
We consistently provide our unit the love it needs to stay in tip top shape, but clearly we missed providing you with an enjoyable stay and for that we are sorry. Bottom line is we will get everything back in tip top shape for our future guests. We stay in our unit too so we want to be comfortable, and we want our guests to be as comfortable as they are at home.
Erik, Lisa, Elle & Raelyn Henson
We loved the location and comfort of the condo!
Easy walk to beach with gated access for renters. Beautiful balconies for quieter moments, looking out over fountained pond. The only issue we had was that the dishwasher didn’t work, we notified the office twice with no response. Wanted to make sure the owners were aware.
We're glad you enjoyed your stay outside of the lack of response on the dishwasher. I checked with the office and they said they didn't get any feedback about it so not sure what happened there. I always invite guests to contact me directly when/if the office isn't available as I would like to help if I can. We look forward to having you stay with us again in the future!
Great place to stay!
This was our first visit to St. Augustine. It was an annual girls trip! The condo was very clean and beautifully decorated. Comfortable sectional in den and large dining table is perfect! The bedrooms are upstairs and the only caution is stairs are steep. The beach is very close and has a couple of places to rinse sand off which is nice. Property office staff were great. Loved having grocery store just down the street. I consider myself a “hotel snob” and this place is nice!
We're so happy you enjoyed your stay with us! We try hard to keep our unit in great shape, and we love it when we impress our guests. Please come back and stay with us again soon.
St Augustine Stay
My husband and I spent 3 nights in this condo and did not want to leave. It was spacious and attractively furnished. We had everything we needed. We had not been to St Augustine in years and will definitely return soon. I hope this condo is available then.
Just a short walk to the pool and a little bit longer to the beach but was overall pleased. Just a few little things needed some TLC.
Family Beach Vacation
Rented 4 nights with wife and 3 kids. Ages 10, 7 and 4. Had a great time. Nice location. It is about a 5 minute walk to beach and pool is a short distance from condo. You are close to convenience but gated community make you feel secluded. Beach is beautiful and can rent an umbrella from Big Bill’s Beach rental if unable to bring own. Great place to bring family.
We're so glad you enjoyed your stay, and we hope you'll stay with us for your next St. Augustine Beach vacation.
Sea Winds is gelegen in het hart van het historische St. Augustine Beach. De stranden van Sea Winds zijn de vriendelijkste u op de noordoostelijke kust van Florida vindt. Het is veel mooier dan zul je merken als je boekt verder naar het zuiden op Cresent Beach, Cinnamon Beach van Palm Coast.
Het is zo leuk zo dicht bij zo veel van het beste van wat het strand te bieden heeft te zijn. Je bent binnen een paar mijl van genoeg restaurants om een week verblijf in te vullen. Plus je slechts een korte rit te krijgen in Historic St. Augustinus, en alles wat het te bieden heeft. Het krijgen van de binnenstad is een must op uw vakantie naar St. Augustine! Doe een beetje onderzoek via een site zoals TripAdvisor, en je zult de beste attracties en restaurants te bezoeken.
Onze eenheid is op slechts een steenworp afstand van het grootste winkelcentrum op het strand dat een Publix supermarkt met slijterij en een Starbucks heeft voor ons koffie liefhebbers!