Zwembad / Spa
- 100% terugbetaling als u minstens 30 dagen vóór het inchecken annuleert.
- 50% terugbetaling (minus de servicetoeslag) als u minder dan 14 dagen vóór het inchecken annuleert.
- Geen terugbetaling als u minder dan 14 dagen vóór het inchecken annuleert.
Schade en bijkomende kosten
U bent verantwoordelijk voor eventuele schade aan of in de vakantiewoning die tijdens uw verblijf door u of uw medereizigers wordt veroorzaakt.
Roken niet toegestaan
Max gasten: 8 (geschikt voor max. 8 volwassenen)
Minimale leeftijd van de primaire huurder: 21
In- en uitchecken zonder direct persoonlijk contact
Schoonmaken met desinfecterend middel
it was a nice location and the house was great
again we enjoyed our stay in the house, a couple of things that we mentioned to the office but nothing that impede from us having a great time.
Thank you, come back soon.
Moving complications and VRBO helped us tremendously!
We stayed here as opposed to a hotel as this location accommodated pets and allowed our family the space that a hotel room would not. Our move to a new home was full of complications and setbacks and when they again moved back our closing date, the VRBO team was quickly able to extend our stay. They were very helpful and definitely the one moment we could relax. I am very appreciative of the homeowners for the home set up as it allowed pets (we have a small dog and a cat) and for the property manager for working so efficiently with us.
Excellent experience! Villa was very clean and the check in process was seamless. Close proximity to all grocery stores and restaurants. Would highly recommend!
So happy to hear that your stay was great, hope to have you back soon.
Not very well kept or well managed. Needs to be cleaned thoroughly inside and out. Wouldn't stay aga
My husband and 3 kids and I arrived very late at night after driving 8 hours from the panhandle, and when we got inside the place wreaked of cigarette smoke. Luckily, I had packed my own Lysol wipes and Febreeze, but we still had to sleep with the windows open to air the place out. There were very few towels for showers, no toilet paper except 1 roll in 1 of the bathrooms, and there was someone else's hair balls left in the bathtub, and also no pillowcases on the pillows...I had to find some in the linen closet at 2 am and put them on.
After getting up in the morning, we found that the pool was absolutely filthy and unusable (greenish water, black dirt on the bottom, and an oily film across the top of the water) the floors inside the house were so dirty that they turned our feet black, there was bags of trash piled up on the side of the house, ground up food and dirt in the rugs, dead bugs in the corners, crumbs and cup rings on the glass table. We got in touch with the management company and they sent someone to clean while we were out, but they did literally NOTHING. The house looked exactly the same when we got back, except that the alarm was set so we knew someone had been there.
I bought my own cleaning supplies and cleaned the house, and we borrowed towels and pillows from the family that we were in town visiting. The kids were very disappointed in not being able to use the pool, and I was not happy about it either because we paid extra to be able to have a pool for the kids to play in.
We are in Clermont every other month visiting family (it's our hometown and we just moved away last year) and we were hoping that we'd finally found a comfortable, affordable, convenient place to stay when we come back for visits, but we were so disappointed and will not ever stay here or use Eagle Management again.
It was such a waste of our time and money.
Thank you for taking the time to provide your feedback, very sorry to hear your stay was not enjoyable. Having looked at the booking notes, there is no mention of most of the things you have listed here. We wish we had this information so the Property Manager could have addressed them while they visited the home for the towels, pillows and candy on the rug. Our homes are equipped with 2 towels per person, there is a washer and dryer in each vacation rental for guest use. The homes are also self catered which means we provide the initial toilet paper roll in each bathroom and initial trash bin liners, as these are used the guest will need to provide their own supplies as needed. We hope that you give us another opportunity to host your stay in the future, we do have a few other homes in our Clermont inventory.
Exactly as Advertised - Fantastic!
We spent 6 nights at this house with 1 couple (30's), 1 adult (30's) and 3 kids--ages 4, 9 & 14. We had a fantastic time--everything was as advertised. It truly was about 15 minutes from Disney, and we spent more time at that convenient Walmart than I'd like to admit.
The house was extremely clean when we arrived and the kids had fun exploring every area of the house--including searching for geckos in the backyard. The pool was fantastic though I wish I had sprung for having it heated. (Even though it was in the high 80s/low 90s during the day in April, the water was still a bit too cold for the older folks at night.) One small drawback was the lack of a pool light which made it harder to swim at night. I think the bulb may have just been burnt out, but we didn't complain.
As to the rooms--they were almost exactly as pictured. The giant tub in the master bath was amazing after a long day of walking around the parks. Additionally, the rooms were spaced out nicely to give everyone their own privacy. Cooking in the kitchen was very easy and they had enough utensils for everything. One other minor glitch was that the grill wasn't working very well so it took a VERY LONG TIME to cook our food. I would suggest checking out the grill before you buy lots of food for it. Also, this house is walking distance to the basketball/tennis courts if you're so inclined.
Overall, I VERY HIGHLY recommend this house! The adults had a great time, the kids had a great time--it was so much beter than staying in a Disney hotel because we had our own private pool (and separate rooms) to return to after those long hours at the parks.
Very happy to see you had such a wonderful time in our vacation rental, we hope to have you back very soon. Thanks
DISNEY 10-15 minuten afstand, en dicht bij alle parken, Water Ski-ing op Lake Bryan, Sky duiken op Cape Canaveral, Busch Gardens, op slechts 45-60 minuten Tampa, Kennedy Space Centre en Coco Beach 45-60 minuten, Mooie Golf stranden 90 minuten
- Engels, Spaans, Portugees