2 Slaapkamers, 2 Badkamers, Slaapruimte voor 6
- Engels, Spaans
100% terugbetaling bij annulering ten minste 60 dagen voor de aankomstdatum. 50% terugbetaling bij annulering ten minste 30 dagen voor de aankomstdatum.
Marbella Juan Dolio
We enjoyed our stay. The overall property was in excellent condition and we'll maintained. Security on site. The condo was also in very good condition. The appliances we're brand new and kitchen was well equipped. We did a fair amount of cooking. Condo was within walking distance of a couple of small grocery stores and several good restaurants.
Great resort bad unit
I cannot begin to tell you how disappointed I was when we arrived. Here is a list of things you should never have to deal with:
Unit not ready till 7:00 PM
Door on oven broken
Toilets flushed by themselves every 5 minutes
Faucets so limed up barely any water
Shower diverter in guest bath inoperable
I could go on but what's the point.
On the other hand every thing about the resort was spot on. If you decide to vacation here definitely find a different unit.
A comment to Homeaway. I dont know how you monitor your rentals but for the very first time in renting through you I was completely disappointed. It appears you may have become a take the money and run organization
Definitely not a 5 star condo!
This could be a 3 or 4 star condo, but for a 5 star many things should be replaced and improved.Don't expect to cook in this kitchen.The oven and the dishwasher don't work, there are little black BUGS in the kitchen cabinets, pans are scraped, electric stove is dirty and not working properly.
The bathrooms should be renovated (faucets and shower curtains are disgusting,.).The master bedroom is spacious but very dark.There is only one small window facing the corridor.There must be something wrong with the plumbing.Every ten minutes there are very loud noises coming from the bathroom which wake you up in the middle of the night.All pillows on the chairs are very dirty, for six persons there are only 3 beach towels and four towels in the bathroom.
The pool and the beach area are great but don't expect to swim in the sea because it is very shallow.If you stay in this area you must rent a car otherwise it's not possible to buy groceries you need for cooking.You have to go to San Pedro to get everything else but something to drink (don't expect to see any prices in these supermarkets).
The main reason for my negative review (my first one after many years of traveling in the Caribbean) is the owner of the condo and his behaviour. He says that he always answers all the questions but the truth is that he only responds the questions he wants and if you let him know that there is something wrong with the appartment he tries to convince you that you are the only person who ever mentioned this problem and that there is something wrong with you not with the appartment. At the end of our stay he actually blackmailed me. I asked him if we could check out later than 11 am because when we arrived, the appartment was cleaned at 8 pm and not at 2 pm as it should be (I cleaned the terrace and the living room myself so that we had a place to sit while waiting for the cleaning lady).I expected him to check with other guests if maybe they plan to check in later. After a very long talk with him (more or less his talking and me listening,he promissed we can check out at 2 pm if I GIVE HIM A 5 STAR REVIEW. His request really shocked me. Never in my life I've been told what to do or write so we checked out before 11 am and I am writing this review only to aware other travelers what they can expect from this owner. I am sure that he will find a tone of excuses for my review and the situation in the appartment because this is his way of dealing with customers
We replace fix items as they are reported, sometimes things break unexpectedly, cook top and oven have just been replaced (brand new), more towels have been bought but 7 towels for 6 people were not that bad to begin with, plus more are available upon request if need be, pots and pans, there is plenty of cookware and utensils, the majority of my guests have had great stays overall during the years with very few minor incidents few and apart in between, but of course you can't please everybody, the comments are here and other websites where my property is also listed and of course none of those people were blackmailed to do anything, plenty of repeat customers over the years are proof of that, also anyone can check with the reception desk to find out how diligent and quick I try to resolve any type of issues when they arise (they don't work for me so their opinion is not biased), I'm sorry you feel that way.
Great pool and beach. Condo needs help!
We had a great trip but the condo needs some attention. We went with the intention of cooking most of our meals but we were limited in this kitchen. The dishwasher and the oven did not work. The oven door was actually falling off! Coffee maker was too small, dish rack was gross, can opener fell apart and frying pans are scraped down to the aluminum. Because the bedrooms are in the back of the condo, they are dark. The lighting in the bathrooms and bedrooms are bad! With a small investment, this place could be great. There was also no welcoming package with instructions and suggestions of what’s around the town. We needed to know where the grocery stores were and restaurants. We literally went in blind (we had to turn on the breaker to turn lights on).
I LOVED the 50m pool and that the pool was close to the beach so you could sit in the middle and have the best of both worlds. The palm trees on the sand were perfect so you could get out of the sun. I would return to this place if I knew that they have made some improvements. Great for all ages!
Thank you for your response, in 8 years no one had complained about the lighting in the bedrooms or bathroom and during the daytime the caribbean sun is so bright sometimes that we actually had to install a blackout in the secondary bedroom window to address it, but I will look into replacing the bulbs with led or higher watts ones next month, sorry you had to turn on the breaker switch when you arrived, apparently the cleaning staff forgot to turn it back on, anyway it's just beside the entrance door and just takes a second to be switched back on, I'll inspect the frying pans and dish rack, which are from IKEA and replaced them accordingly, dishwasher and oven door will get fixed when I arrive next month, like you said these are just minor investments that are made from time to time. Now you know where to shop but for people reading this a quick google search will give you plenty of options to shop and places to go, or you can just ask the reception desk in the lobby downstairs and they will tell you pretty much everything you need to know, I'm also a quick text/phone call away directly or via WhatsApp or via HomeAway/VRBO message and are always glad to answer questions and offer tips and recommendations. I'm glad to hear you had a overall you had a great trip.
Very nice apartment at Marbella. Has a that you need for your beach stay. Very comfy beds, kitchen supplies, beach towels. Marbella is a great place to relax at the beach. It’s quiet, clean and everyone at the place is very nice and helpful. It’s close the airport and away from the noise. The check-in was quick and very easy. Victor is a great host who is available right away for questions and concerns. Thank you Victor.
Thanks you so much !!! Come back soon !!!
Everything we needed and more
We had a great stay with our family and Victor was available for questions and help when needed! The grounds are great, clean and safe. The apartment is great and seems to have upgrades from the pictures. Beds were comfortable, there were plenty of towels and pillows. The kitchen has what you need to cook and everything works! It was super helpful to have a washer and dryer (we had two kids with us) and the air conditioning and fans made the stay comfortable😊�. We would definitely return to this apartment again!
Thank you so much ! You will always be welcome !