6/10 – Redelijk
Robert C.
3 apr 2024
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Unbalanced Experience at Aspen Residences
No issues booking with the unit owner, would recommend them. The property has an outstanding location extremely close to Ajax base and Aspen Village.
However, they lack in delivering the value of what the cost is to stay here. I personally paid about $900/nt plus a $40/nt resort and valet fees. The valet fees are consistent within the industry, but the resort fees I have an issue with. These fees cover the cost of amenities which include but are not limited to Wi-Fi, fitness center, meals, and recreation. During my 4 night stay, 1 of the 2 jacuzzis was completely closed, and the other was not operating properly (only 2 jets were working) which led to overcrowding. Also, the fire pit on property was not working which was another disappointment. Long story long, I felt taken advantage of a bit when I took into consideration that the property ‘double dips’ into the resort fees with their nightly guests coupled with the annual maintenance dues charged to the resort unit owners (which should cover the costs of maintaining the property’s amenities).
The unit itself was underwhelming, outdated with its furnishings, a very awkward bath/shower setup (we had to literally climb over a 2’ tall by 3’ wide barricade to get into bath area), and no view/balcony/patio area to speak of. Housekeeping was very good and the onsite courtesy vehicle was very convenient and appreciated. The staff at the on site ski valet were also excellent and highly appreciated.
Robert C.
4 nachten verbleven in maart 2024
