|Minimum verblijf||1 - 2 nachten|
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the apartment was conveniently located to cafes, restaurants, and stores. U-bahn connections to the rest of the city were easy. the landlord was very helpful with Wi-Fi and supplied cell phones for our use. everything in the apartment was excellent including the washer-drier. the house keeper was very helpful.
The apartment is clean, comfortable and full of amenities. The location is great. The subway station is nearby as well as grocery stores and restaurants. I am giving this apartment four stars because we had a hard time settling in. The instructions were confusing and there was no one to help us out. Also, the elevator was out of order although Ingela had said that we could take that elevator. In addition, the instructions for the washer/dryer were unclear. Although Ingela said she was available through the Internet or phone calls, it would have been nice to have someone present to solve the problems we had.
Incredible. Pristine (clean, looked nearly new) interior. Two bedrooms and a well-appointed living room and kitchen. They left fresh fruit for us, and some chocolates on the pillows. Immaculate—completely clean. Well decorated. AC worked wonders. Washer/Dryer worked perfectly, soap of all types were there. They left cell phones for our use as needed. 5 minutes’ walk from the underground, and only 3-5 underground stops from central Vienna.
The wifi is strong, but one evening, upon our return, it had stopped working.
The owner, Ingela, who has three-four units for rent in this building, was on vacation, but she had told us to call if we had any problems. Using the cell phones she left us, we called her, and she answered, even on vacation, then reached out to her local handyman who fixed the problem within a few hours. She even gave us a backup emergency wifi connection while we waited just in case. In the end we ended up paying $USD 10 to our phone carrier for hotspot wifi since we needed to, and she deducted this from our charges. Very fair, and highly responsive. She really cares about her guests.
Her arrival instructions were very detailed and helpful. We highly recommend this apartment and this owner (Ingela). If we return to Vienna, we’ll stay here.
We were a family of 5 Adults and 1 infant. The apartment was well furnished and spacious. Its located close to a metro station and Schonbrunn Palace is also walkable. There are supermarkets close to the apartment. The apartment had much more than we could ask for. Ingela was really helpful, since we had an early arrival she helped us to store our luggage's until we had the apartment to ourselves. She even helped us to move our bags to the apartment. Phones provided by Ingela during our stay was very helpful.
Overall great apartment and a super host !!! Would definitely recommend this place to whoever wants to visit Vienna.
Amazing experience, Ingela has everything under control and her hospitality is amazing. Comfortable, clean and with everything you can need in the apartment!!