Huis, 2 slaapkamers + vrijstaande eenheid, 2 baden, (6 Slaapplaatsen)
Zwembad / Spa
Vraag de eigenaar of controleer de huurovereenkomst wanneer u een woning boekt.
Schade en bijkomende kosten
U bent verantwoordelijk voor eventuele schade aan of in de vakantiewoning die tijdens uw verblijf door u of uw medereizigers wordt veroorzaakt.
Roken niet toegestaan
Max gasten: 6
Comfortable stay but there were issues
While the cottage and the seperate bedroom were comfortable, there were issues. The common bathroom light switch was faulty and needed to be held in order forthe light to stay on. Needless to say, this was annoying when trying to shower and get ready to go out in the evening and in the mornings. In addition, the back yard was over grown and looked nothing like the pictures. There were piles of fallen leaves all over the place including the lawn furniture. There was a huge pile of leaves that had been raked up but never collected. The grass was overgrown to the point that when you walked on it it came up to above the ankle. When sitting in the hot tub, shrubbery hung into our faces and leaves kept falling into the tub, which we had to keep removing. Althouth this rental was Sunday to Sunday, we did not arrive until late Monday afternoon. As soon as we noticed the issues we called the number required and informed them of our issues. On Tuedsday I received an email telling me that the owner would be contacted to fix the issues. On Wednesday, there had still been no action so late Wednesday, I again called to complain and apologies followed and I was assured that some would be out there first thing on Thursday. On Thursday an elecrician arrived to fix the light switch problem. The leaves in the back yard were finally picked up late on Thursday but the lawn was never mowed. Additionally, we used the hot tub (despite what I described above) on a day only to find out that on the next day when we tried to use it it would not turn on. We called the hot tub concact listed in the guest instructions to ask him to come out. He came out the next day and said that some one had turned off the pool using the "override" switch which we had no idea existed. Once flipped the hot tiub worked properly. I must say that we were never in the hot tub past 8:30 PM. The property did offer a modest refund (which I begrudgingly accepted). Management and the owner need to make sure that the property is in the condition that is descried in their listing.
Awesome and relaxing!
My boyfriend and I spent a lovely weekend at Sanctuaire - the wisteria in the backyard was in full bloom, and we loved the backyard sauna, and access to all the great things nearby. We didn't even get a chance to test out the hot tub and grill. We ate all our meals outside in the private backyard in total relaxation. The town of Guerneville and Armstrong Redwood parks are awesome. The house itself has fantastic furnishings and decor, a nicely sized kitchen, and was very clean and well maintained. We loved it! Minor things we would have liked are slightly more staple kitchen items (e.g. cooking oil), and bathroom items (shampoo, conditioner). But all in all, a great time and a great value! Icing on the cake was that Star granted us a late check-out time, so we got to luxuriate until 3pm on Sunday before diving back into the "real world" and the week ahead.