4/10 – Matig
Brian B.
12 apr 2024
Positief: Netheid, inchecken
Negatief: Communicatie, locatie en accuraatheid advertentie
Disappointed with no Internet / WIFI or TV
We booked this property for a stay of three nights 4 days. Upon arrival we found the property to be located in a rather run down area. The property itself looked very nice but the house trailer at the bottom of the property was rundown and rather sketchy looking. On check-in we checked out property which looked very similar to the photos the property owner listed. Immediately we noticed that the Wi-Fi and the internet were not working which was an issue for us because one of the main reasons we booked this home was so that our 13-year-old daughter in 16-year-old son would not be driving us crazy without internet. It was clearly stated on the list of things provided that internet and Wi-Fi were provided. There were four Roku TVs located throughout the house that were virtually useless due to the fact that there was no Wi-Fi. My wife contacted the property owner who stated that they knew there were some issues and were looking to change providers and that he would contact the provider but did not know if they would be able to do anything. The beds in both of the bedrooms looked great, but were a lot firmer than we are used to sleeping in so there were quite uncomfortable.
We were booked to stay at the property for check in on Monday until checkout on Thursday but decided to leave midday on Wednesday. If the property owner had listed that the internet and Wi-Fi were not reliable, we would not have rented this property to begin with. Listed does not mean it works.
Brian B.
3 nachten verbleven in maart 2024