Hoofdcabine - 1 Bdrm + Loft (2 qn, 2 dagen bedden), 2 baden, kleine hut heeft een tweeling
100% terugbetaling bij annulering ten minste 30 dagen voor de aankomstdatum. 50% terugbetaling bij annulering ten minste 14 dagen voor de aankomstdatum.
I would like to give a better review but I am unable to based on our experience. We had trouble finding the cabin and attempted to call the number, on the email, and left a message. I received a return txt 36 hours later. Luckily after we had found the cabin. Upon arrival the cabin was clean but smelled of moth balls. It appeared as if it had not been used in a while. The hot tub was warm but would not heat up enough to get into. Again could not reach the caretaker. We then had TICKS!!! 5 of the 8 of us had ticks on us!!! We slept in the car the second night after finding the ticks.... we have attempted to resolve the issue with the caretaker and have not had a return email since! We will absolutely NEVER return to this cabin! Completely unacceptable!
I'm sorry for your isolated experience. We strive to have guests 100% satisfied with their stay. We had serviced the hot tub at the Cabin that day and it had not come up to temp on your arrival. We needed to be sure the hot tub was sparkling clean and serviced before guest use. We had also sprayed for the ticks the same day of your arrival. Any ticks found inside would have been dead. Unfortunately, with all the moisture this year, the ticks are an unavoidable pest outside. I spent days in the Cabin cleaning before your arrival and never had a tick on me. It is likely that someone in your party carried the ticks inside with them. We have not had an issue since. We have never used moth balls in the Cabin.
Again, I am so sorry that you had this experience as most guests completely enjoy their time at the Cabin. We are constantly making improvements to increase the satisfaction of your stay. We have a new hot tub cover, fiber optics wifi (the best), upgraded bedding, new bluetooth speaker and more.
Thank you for your feedback,
John Henry Sloan's caretaker in Taos
Very nice. Cozy. Nice hot tub.
The rustic cabin was great.
There were little issues to deal with, like the prior tenant's garbage was still there when we arrived and there was no hot water in the upstairs bathroom sink, but that was easy to overlook considering the great location, the beauty of the rustic cabin, the hot tub. I plan to return!
Dirty, Dirty, Dirty, but great location.
We arrived at the cabin after our arrival time - and it was not ready at all - dirty and not made ready for the us - dirty sheets, trash, towels etc. I immediately called the number I had for problems . No one answered ,it went straight to voice mail - which was full . I called at least twice if not three times - frantic. My son in-law called from the cabin phone and amazing - she picked up. She apologized and then texted me saying they were on their way up and could we enjoy dinner out. We had planned to eat there and had a dog - so it was not convenient to do so, but we tried. NO place in the ski valley allows dogs - we went by Stray Dog, the Pizza restaurant and St. Bernards - no luck. We ended up ordering a pizza and eating it by the fire pit outside at the base. It was cold so we returned - they were still working on the main cabin. They left shortly after they left, I was texted about clean towels in the dryer, They had been washed with the same towels used to sort of clean the cabin. I complained and re-washed them. The towels were what we call dog towels or boat towels - tattered - we picked out a few - and I threw the rest back in the laundry basket. She did offer a credit for one day for all the problems. Throughout the week, we encountered more dirty dishes, mice droppings, a very very hard master bed, dirty sheets upstairs, fixtures with lightbulbs out, cabinet hardware broke and a downstairs bathroom that was filthy. There was a bowl that I thought was an insulated bowl, that I rinsed it and used it, to find out when I washed it in hot water - it had food in it and it was just stuck to the other bowl - I was almost sick!!! We washed every single item we used in the kitchen. The kitchen is NOT well stocked. I was glad I brought my electric griddle. Ok, the good things, awesome view, a wood stove, a great table to play games and eat, and only a mile a way from the lift. The snow and skiing was awesome! My husband did offer to relocate us to another location, but I was unsure how we would have accomplished that, We had traveled from the. Dallas area to come in to a dirty cabin, I honestly had a meltdown. I will not be staying there again, and I will make sure that a take each review that I read seriously.
It was unfortunate that this was the first time a same day flip at the Cabin happened and we missed it on the schedule. I sincerely apologized. Once we realized that we had slipped, we both came as fast as we could to remedy the problem. Trying to clean while we knew you wanted to settle was difficult and also our fault. We certainly did not allow ourselves enough time to sufficiently clean the Cabin and this is not the norm. We do make sure the Ridgerunner is ready for guests to fully enjoy a clean and welcome stay at the Taos Ski Valley every time. We are so sorry for this oversight and hope you had a fabulous time otherwise.
Wonderful Time in Ski Country!
Just completed my stay at the Ridge Runner Cabin and could not be happier! The cabin is only 1/2 mile from the slopes and is the first house as you head down the mountain. The house was amazingly toasty as the heating system was top notch. We woke up to a sauna after the first evening but then set the thermostat to 62 for a more comfortable setting which is a first. I usually like the setting at 68 - 70. The hot tub was perfect for 4 people and made for a relaxing finish to a day of skiing. We also enjoyed the wood burning stove and DirecTV. I look forward to a return trip with my family!
a GREAT rustic retreat
We would do this again. Like tomorrow.
If you're looking for a very quiet mountainside retreat for reading, playing games, and resting from skiing (Taos Ski Valley is about 0.6 mile up the road), look no further. Our family of five ("kids" 18, 20, and 21) easily fit into the main cabin, with a large private king master and ample loft. The wood-fired stove supplemented the good heating against -8 degree temperatures. The outside cabins are a bit sparse, but add capacity, one with a foosball table and no bed, and the other with, I think, a single bed (we didn't look too closely there).
The design of the main cabin is beautiful. A classic log cabin with very elegant layout and design. It's built to be very tight against wind and weather. The only drawback was a couple of beams that could cause problems for any guests 6'4" -- walking around the house, tall guys have to have their "radar" on. Maybe the living area near the TV could have more seating, too. Just a single couch.
The latter two points are very minor, even trivial, "critic's notes." We all agreed that we would go back to this fine, relaxing cabin in a minute.