Condo, 2 slaapkamers + Convertible bed (den), 2 baden, (8 personen)
100% terugbetaling bij annulering ten minste 60 dagen voor de aankomstdatum. 50% terugbetaling bij annulering ten minste 30 dagen voor de aankomstdatum.
Excellent choice for a stay in Orlando
We've stayed at Blue Heron Beach Resort twice now, and we've had wonderful experiences both times. The property is welcoming, clean, spacious, and optimally located - can't go wrong staying here!
Everything was wonderful and smooth
Great view of the lake
Friendly staff awesome pool side bar
We had a great time staying at the blue heron! The location was great .... close to Disney springs and all of the parks! As well as a lot of restaurants and shopping near by! The unit we stayed in was well equipped for our needs ....super spacious and clean! We will definitely stay here again!
Excellent property and location
Condo was very nice and roomy for 4 adults and 5 grandkids !! The location was perfect with restaurants and stores nearby for everything needed!!
We were given a room that did not meet the expectations that were promised in the vrbo ad.
The property had a great location and it was easy to navigate. The property was not well maintained. There was peeling paint both outside and inside the units. There were obvious repairs that had been attempted with less than desirable results. There were some insects in the unit as well. Overall, we would not stay here again.
I am surprised to read your review as you have completely forgotten to mention to what great length I worked with the resort staff in getting you to the right unit.
I would have done everything in my power if I knew there was something else that can be done as well. I thought you were quite happy with the service provided.I do strive for best customer service and am very passionate about it.
Hopefully next time you will give an opportunity to the owners before giving them a bad review.
Shuttle service to Disney is very limited. Had to reserve spot night before & only had 2 departures during the day. Condo was nice, beds are hard and kitchen is extremely basic with cookware, but it was manageable. Wifi slow. Misleading water sports access, have to rent from shop next door, not on site. Lake is small, still a pretty view from balcony. Overall reason for 3 stars.
Thanks for your review. I didnt hear of any issues while you were with us and would have loved to make it up to you wherever possible. Just would like to clarify few things for future guest.
1) FREE shuttles have schedules and yes they need to be booked in advance.
2) All Mattresses were changed only couple of years ago. Sorry you thought they were hard.
3) Kitchen is fully stocked and is great for breakfast etc. If you actually plan to cook full meals then yes it is basic but most of our guest either order in or find it extremely helpful to cook breakfast
4) Yes you do have to PAY for water sport as it is not included in the price. Never has been.