Condo, 3 slaapkamers, 2 baden (6-8)
100% terugbetaling bij annulering ten minste 14 dagen voor de aankomstdatum. 50% terugbetaling bij annulering ten minste 7 dagen voor de aankomstdatum.
The owner of the resort was horrendous!
Let me clarify by saying the owner of the condo was absolutely awesome but the man who owns the resort is disrespectful, careless, heartless, confrontational and absolutely arrogant. Make a long story short the resort owner apparently mows his resort and while mowing, with 10 little ones in the pool, slings rocks everywhere and nearly hits one of my children. When I informed him what happened he basically told me he didn't care if he hit one of the children that me as a parent needs to get my children and go to the room until he is finished. I then told him maybe he should do it a little earlier when the pool isn't so full. The argument went on for a second and he finally walked off. About 5 minutes went by and he comes back for more. Walks past my brother in law(he doesnt know he is my family) and my brother in law says"hi sir how are you?" The owner reply's back "not good. About to go cuss this lady out again!" (Talking about me) he then comes straight back over to me points his finger in my face and told me if I didn't want one of my kids hurt I'd better get them out of the pool because he was about to blow the grass off the side walks. My father in law sees him standing over me pointing his finger at me and told him that was enough. He then basically tried to fight my father in law. We had to gather our things and leave because it was going to literally be a fight and we didn't want that but oh boy did he. Unfortunately, our condo owner was great but we will never be back here or reccomend this place to anyone because of the resort owner. Very poor business owner.
The condo and location were very nice. No complaints about the condo.
My frustration was that we were given no check in or check out direction. We had to call Vrbo to get help. Then when we got there, there was no Wi-Fi. When I contacted the owner he told me he would get the password but never called back. Same thing happen when the security guard put a warning on our car because we were not provided with a second parking pass or directions on how to get one after contacting the owner There was no extra toilet paper, paper towels or dish soap. These seem like basic things when you are renting a condo.
The property manager only communicated with us when payment was needed. When we arrived, we did not have a code for the key box and had to call VRBO (which the computers were not working properly). We waited almost two hours before actually getting into our room after arriving. I probably will not use VRBO in the future to book reservations.
We enjoyed our time in this condo very much. Our only complaints was it could have had a bigger couch or more seating area in the living room for the evenings when everyone was just relaxing from a day at the beach.
For our time here the Dish TV box wouldn’t work in the front bedroom so with that and the lack of seating in the living room it made for not so relaxing evenings chilling from the fun of the day.
The condo was very clean and had most of everything you would need for cooking for your family. The view from the balcony was great we enjoyed watching the pelicans dive for fish every morning from our balcony. And the walk to the beach wasn’t bad at all either!!!
Over all this condo was nice, clean, and we enjoyed our time here!!!
Clean, neat, great location, steps away from the beach
We enjoyed our stay very much. The condo was clean, spacious, and had all the needed items to make our stay worry free. The property was clean and quiet and centrally located to restaurants, shops, and stores. Would definitely stay again!
Great place to stay.
We love staying at Grand Beach.