Condo, 1 slaapkamer + Convertible bed (s), 1 Bad (2-4)
100% terugbetaling bij annulering ten minste 60 dagen voor de aankomstdatum.
2019 Maui Trip
This condo was perfect for us. Comfortable, clean and convenient. We enjoyed our visit and would stay here again.
My wife and I had a lovely stay in Unit 111. The unit was well appointed with kitchen utensils and beach gear. Very Comfortable and we would definitely stay here again.
Wonderful! Dream vacation with our family and so easy because of the condo!
Loved our Hawaiian vacation and our stay at the condo! Hope to have a repeat one day!
What a great condo ! Very clean, well supplied and in a great location. Can't wait to stay here again and again in the future years to come.
Great Unit, Great Property, Bad Staff
We have stayed at this complex many times over the years.
This unit is really nice and set up perfectly. (Thanks owners)
The location is perfect, it should be a home run.
However.... dealing with the staff is painful. They aren't outwardly rude, but I would describe their attitude as 'hipster coffee shop'. Slow, disinterested, and unkind. One of the front desk staff lied to us repeatedly about the status of the unit, cleaning etc. Small white lies, but enough to note that these people are untrustworthy. Not something that makes you feel safe or happy during a vacation.
Over several visits we noticed that it seemed like the front desk staff really don't like the guests. They seem like they have become too comfortable in their jobs and forgotten that all the people who come to visit also work hard at home to bring thousands of dollars into their economy. Everybody has to work hard at their job, so it makes you grit your teeth to see three bored, lazy, people sitting in that small office casting attitude at the people who come in.
If they don't like trying to make guest happy and welcome it might be an idea to find another job. A better idea might be for the owners at the complex to find some fresh and kind new management. It seems like more and more owners are using VBRO to book the units I think this is a sign of frustration with the complex management.
It's sad to leave this kind of review because otherwise the property is awesome.
Again this unit was wonderful.
With a few staff changes this place would be the best complex in Maui.
We are very sorry to hear you had a less than desirable experience with the staff in the office. We have never had any issues with this kind of experience before and we will surely let them know the impact they had on your stay. We hope you will consider Hale Kamaole in the future.
Beautiful condo, great location.
Have always loved Hale Kamaole with its immaculate grounds and close proximity to beach and park. Perfect for families... old and young!