Reactie van de eigenaar Please read all our reviews to see what a wonderful property this is for your getaway anytime of the season. It's unfortunate a guest would write very nice comments about my property and then spiral into inaccuracies of the facts regarding what actually happened. The plumbing issue stated by this guest was 100% due to the tenants carelessness when using a shower. Once notified by the tenant, I had a plumber at the house within hours. $160 later , ABSOLUTELY NO PLUMBING/LEAK ISSUES, NO REPAIR NEEDED, tenants did not have shower certain inside shower so they flooded the floor with enough water to leak down through my living room ceiling AND I didn't even take a penny of the security deposit, eventhough I had documentation to do so. As for the Hot Tub, the reviewer also failed to mention it was working upon arrival and in fact used by them. Unfortunately, a float switch went bad and they were unable to use the last night.This was also repaired before the next group of tenants occupied the property. As the property owner it is very disappointing there are people in the world like this. My family and I take great pride in providing our guests with the best accomodations and it is frustrsting that homeaway allows a review like this when I am able to provide proof that a guest has written a dishonest review. Want to save money on your next stay, call me directly to reserve your trip and you can avoid the hidden service fees homeaway charges in addition to the rent. You always deal directly with the owner when you call.