Typical Venetian house in the medieval center where you live amongst the locals
- 100% terugbetaling als u minstens 14 dagen vóór het inchecken annuleert.
- 50% terugbetaling (minus de servicetoeslag) als u minder dan 7 dagen vóór het inchecken annuleert.
- Geen terugbetaling als u minder dan 7 dagen vóór het inchecken annuleert.
Schade en bijkomende kosten
U bent verantwoordelijk voor eventuele schade aan of in de vakantiewoning die tijdens uw verblijf door u of uw medereizigers wordt veroorzaakt.
Huisdieren niet toegestaan
Roken niet toegestaan
Max gasten: 6
Minimale leeftijd van de primaire huurder: 21
- GEEN STUDENTEN/ NO STUDENTS
Schoonmaken met desinfecterend middel
Genieten in en om het huis
Een hartelijk welkom, een gezellig en verzorgd huis, uitzicht op een kanaal waar de gondeliers hun komst om de hoek lieten horen, de ideale plek voor een paar dagen Venetië! Aan te bevelen!
Surprise upcharge for A/C that wasn’t disclosed until it was too late to cancel
This is a very tiny flat in a quiet residential neighborhood, close to Piazza San Giacacomo, which is lovely and very convenient. However, the floors haven’t had a scrubbing in a long time - plan on keeping your shoes on. The upstairs was full of laundry and not as pictured - and not useable so there was unplanned and unappreciated sharing of beds. One bedroom has no bureau or wardrobe space of any kind so plan on living out of your suitcase. The kitchen was well stocked, which we appreciated, and the host was nice enough, but the real shock was the daily CASH only up charge for A/C which was NOWHERE in the VRBO listing - but A/C was listed as an included amenity. If I had known of the upcharge, which added nearly 15% to the cost of rental, we would have gone elsewhere. There is no customer service at VRBO so book with caution.
I am very sorry to read your review. During your stay you sent me a very positive e-mail that the house is quiet, nice and serviceable. You were only surprised that the costs of the A/C were not described on the VRBO site. If you told me that the house was not clean I would have certainly sent the cleaners again. In every room there are cupboards for storing clothes and things. Furthermore, our host had left a small laundry rack with your permission and you found it no problem at all. However, with 4 people the third room is never used. 2 rooms are sufficient for 4 people. But you insisted on using the third room as well.
As you can see, we do not use high and low season prices, which is why we asked for an extra contribution for the A/C in the summer months so that guests would not have to incur any costs if no airco were needed. On the main site where I paid for the advertisement it was written under ''general'' that we asked a little contribution for the A/C. It is homeaway's job to adjust that on the other sites as well, we cannot change that. I have now also passed that on to homeaway. As you can also read, other guests have happily rented our house in June without any complaints about the extra contribution for the A/C.
Once again: I regret hearing your complaints through the review instead of having informed me earlier so that we could resolve it during your stay.
In any case, thank you for your suggestion about the A/C from now it is included in the price to avoid problems with future guests!! I wish you all the best.
Great location - not in the high foot traffic areas
This was easily reached by vaporetto from the train station. It is a quieter neighborhood, but very near everthing you want to see in Venice. The rooms were a bit smaller than I expected, but very comfortable and are accurately pictured. It was wonderful to have AC for the warmer times when there.
Our host can recommend on trips, cultural sightseeings and local restaurants.
- Engels, Frans, Italiaans, Nederlands