Sereniteit ontmoet avontuur op deze eigenschap
- Engels, Portugees
Voorzieningen ter plekke
Roken niet toegestaan
Minimale leeftijd van de primaire huurder:25
Max gasten:20 (geschikt voor max. 20 volwassenen)
The house is on a sealed septic system, so nothing can be flushed besides toilet paper. Other objects will cause immediate damage and sewage backup.
100% terugbetaling bij annulering ten minste 60 dagen voor de aankomstdatum.
Misleading information and needs improvement
There are misleading information from the listing. Rental does not include the guest house unless you agree to pay an additional cleaning fee on top of what was already charged. A day or two before arrival, we were asked if we planned to use the guest house even though it stated that there are 6 bedrooms available for our stay. We booked/came expecting that we will have access to both the log house and the guest house if needed, but there were no keys for the guest house. It says that there are kayaks and canoes available but there is an additional fee. Pets are also an additional fee as well so there are hidden fees overall. The place also needs major cleaning. The bedsheets and pillowcases were dusty; they had an old smell like they haven't been washed. Oven was dirty, fireplace didn't work, not all of the outlets work, and television is old and has only a few working channels. There was a small leak in the masters bedroom on the first night that we stayed and the masters bathroom was also invested with ladybugs, dead and alive. Dead ones were also found on counters. We rented for just 2 nights and cooked two meals a day but was charged damage for an unreasonable amount for septic system damage. This could have been an issue before our arrival considering that there was already a small leak the first night but it eventually stopped so we did not think it as a big deal to ask for help at 3am. When in doubt, just report every issue you have, small or big to the owner. Beautiful view outdoor but will not be coming back.
Not maintained well
Things looked good on the surface, but once you started looking around and trying to use things, you saw all the problems. First let me say that 1 problem was something that was out of the owners control and I do not hold it against him. The sump pump went out so we had no heat or hot water in the guest house. That being said, there were several things that were in his control that were not taken care of. A lot of the electrical outlets and lights did not work. None of the remotes for all the things in the house worked. The cell phone that was provided for the wifi hot spot did not work. There were no charging cords or working batteries to be found. The heat did not work in the main house. ( We did finally get 1 of the fireplaces to work so had some heat in the main house.) The maintenance man was called about the heat, but never called back.
The guest house was cute, but smelt musty, and again, most of the outlets and lights did not work. ( No heat or hot water because of the sump pump)
The two bunk beds up in the loft looked very unsafe, just wood pallets hanging on rope. No one was willing to sleep on them for fear for falling. And the single bed on the other side of the loft was on top of pallets and foot stools. We ended up putting the mattresses on the floor.
We were only there for 2 nights and made things work. I would have given a much higher review if things worked - It was a nice house -
The owner only responded about the sum pump when I contacted him about all the problems. I can look past a lot of things if the owners stand behind there place and make right the things that are in their control. This owner did NOT. I would tell everyone not to say here because they only care about booking the place. Not what happens once you are there. No pride in ownership.
The property is beautiful. Communication has been OK. We were very thankful that we were able to get in early and we do appreciate that, but the place truly was not super clean. I can talk to Andy in person if he wants to call. The setting was beautiful and our family had a very great reunion. We would stay there again
Great spot with a good view of the river.
Thanks Kyler, glad you had a great time! Thank you for being a great group of guests as well!
Flexible but sleeping situation was not ideal
The owner was great, flexible and easy to work with. The property was in pretty good shape. I would recommend clarifying how many beds will be there before your stay. When we stayed they were doing some moving around and the farm house did not have any beds in it. They provided air mattresses but not ideal. Other than that, it had great areas for people to gather and overall we had a fun weekend.
Bryce, thanks for the review; and being flexible. We have since added (2) twin over full bunk beds; and another queen bed in addition to the king bed in the main level bedrooms. We were in a transition when your group stayed, but setup now. I hope to have you back some day. Thanks again. Andy
Like a Lodge in Wyoming!
What a beautiful log house! All high-end furnishings and finishes! Mattresses were very comfortable. VERY clean! We were planning to do some fishing in the Rum River but the weather was unfortunately terrible; it would have been nice to have the fireplaces working. Mark the handyman was very helpful. Be sure to ask Andy for the WiFi password if you need it. Andy was very responsive to any requests we made. TV's work but there is no cable connection so no TV stations, note also that the TV's are older so there is no HDMI connection.
Overall we have a very pleasant and relaxing stay. We would stay here again but we like to explore new places every year. I would give this property five stars had the fireplaces worked and there had been a cable TV connection.
Thanks for the pleasant review Karin. I really try to make each stay great. I appreciate the feedback and will be getting a more modern TV with HDMI hookups. Mark has the fireplaces running now- they needed new thermal couplers. Also, thank you for being such great guest and leaving the home in great condition! Take care - Andy